Equifax Fraud Services

Improving Patient Identity Management

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Improving Patient Identity Management Laura Stock Identity and Fraud Consultant May 2015 Web-Portal Identity Proofing The security and privacy of patient health information is a top priority for the healthcare industry. With more and more health information becoming available online as a result of Meaningful Use State 2 and upcoming Meaningful Use Stage 3 requirements and the HITECH Act incentives, the need to prevent inappropriate access to protected health information (PHI) has become an imperative. At the same time, patient mistrust and fear of unapproved disclosure of their PHI is at an all-time high as a result of recent highly public data breaches in healthcare and other industries. Protect PHI Equifax identity and fraud solutions help prevent inappropriate access to: Ensure individuals accessing patient information are who they claim to be Establish patient trust with additional safeguards to protect the security of their confidential information When it comes to implementing effective identity proofing, Equifax offers an innovative solution designed to help protect the privacy and security of patient records. We leverage unique data resources, sophisticated analytics and state of the art technologies to verify identity, mitigate fraud, and increase data security by providing deep insight around your patients' and providers' identities. Our solution meets the industry best-practice recommendation of National Institute of Standards and Technology (NIST) levels 2 and 3 for identity proofing and authentication and has been approved as an Identity Proofing Component member of a FICAM- approved Trust Framework. Patient • Patient Portal • Provider Portal Enrollment request Identity proofing or authentication request Service response Ongoing access Initial enrollment Ongoing access Healthcare Organization • Identity Proofing • Device Risk Assessment • One-time Passcodes Equifax Provider Health Records

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